Accessible car loans
for Canadians

Learn why car buyers choose EdenPark.

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We’ll work with you to find a car loan that meets your needs

We qualify more applicants, even those with poor credit, providing opportunities for Canadians to access auto financing, rebuild their credit over time and achieve their financial goals.

  • We approve customers with a wide range of credit scores
  • Customer service is important to us; we’ll make sure your questions are answered and your needs are met
  • We regularly report payments to the credit bureaus to help customers build or rebuild their credit
  • Car loan payments are structured to be manageable over the loan term

Car loan

Frequently asked questions

Yes, you can change the payment due date or payment frequency on your car loan during the lifetime of your loan.

As a courtesy, fees will not apply for the first change. However, a $25 fee will apply for additional changes made within the same year.

To make account changes, contact our Customer Service Team at 833-761-8977 or customerservice@edenparkcanada.com

Yes, you can delay your payment temporarily. If something unexpected occurs and you won’t be able to make your payment on time, it’s important to contact our Customer Service Team as soon as possible.

Proactively letting us know your payment will be late will help prevent you from falling behind on your car loan and can reduce consequences for late payments.

To make payment arrangements, contact our Customer Service Team at 833-761-8977 or customerservice@edenparkcanada.com.

Yes, you can make extra payments toward your car loan. Read more on how to make a payment.

Yes, you can prepay any portion or the entire outstanding balance at any time without penalty. For more information, contact our Customer Service Team at 833-761-8977 or customerservice@edenparkcanada.com.
To update your contact information, contact our Customer Service Team at 833-761-8977 or customerservice@edenparkcanada.com.

To update your banking information, contact our Customer Service Team at 833-761-8977 or customerservice@edenparkcanada.com at least two business days prior to the due date of your next payment.

You will need to submit a void cheque or pre-authorized debit form from your financial institution.

Yes, we report payment history to Equifax and TransUnion at the end of every month, which means making on-time payments can improve your credit score over time.

Tip: Set up pre-authorized payments for added convenience. Pre-authorized payments will help you stay on track and avoid late or missed payments.

If you’ve been involved in an auto accident, contact your insurance company and our Customer Service Team at 833-761-8977.
If you have questions about your car loan, contact our Customer Service Team at 833-761-8977 or customerservice@edenparkcanada.com. You can also send us a message from our contact page and we’ll get back to you as soon as possible.

Can’t find the answer you’re looking for? We’re here to help.

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Financial Tools & Resources

As a subsidiary of Fairstone Bank, we are happy to provide EdenPark customers with access to financial tools and resources.

Visit Fairstone’s Resource Hub for tools, loan payment calculators and articles about money management, saving money on installment loans and more.

RESOURCE CENTRE
Your Loan

Explore information about loans, including how interest is calculated and money saving strategies.

Budgeting and Saving

Learn tips and strategies for better money management and financial planning.

Finance 101

Boost your financial knowledge about topics like home buying, debt management, credit enhancement and more.

Make a payment

Review car loan payment options, including online banking, pre-authorized payments and more.

Learn more