EdenParkEdenPark

Can I change my payment due date or payment frequency on my car loan payment?
Yes, you can! We allow you to change the due date and payment frequency on your loan once during the lifetime of your loan. Certain rules apply. Please contact our customer service team to learn more.

Can I delay my payment temporarily?
Yes, you can! To do so your loan must be current and the duration of the delay is limited. Please contact our customer service team to learn more.

Can I make extra payments toward my loan?
Yes, you can! To learn more or to make a payment, contact our customer service team at customerservice@edenparkcanada.com or call 855-366-8667.

Can I defer a payment for the month?
For this type of request please contact our customer service team.

Can I pay out my loan before the end of term?
Yes, you can! Simply contact our customer service team to confirm a payoff quote. Please note that an administration fee will apply to any early payoff.

My contact information has changed. What do I need to do?
To update your account with EdenPark, contact our customer service team at customerservice@edenparkcanada.com or call 855-366-8667.

What should I do if I have changed bank accounts or closed my old account?
You must contact our customer service department at least two business days prior to the due date of your next payment. You will be required to email/fax in the new banking information with a void cheque or a preauthorized debit form that your financial institution provides.

Does EdenPark report to the credit bureaus?
Yes, we report to Equifax at the end of every month, which can help our customers rebuild their credit. It pays to keep your account current at all times!

What if I have an accident?
You must contact your insurance company and EdenPark immediately.

How do I contact Eden Park?
Please contact our customer service team at customerservice@edenparkcanada.com or call 855-366-8667. You can also fill out an inquiry form on our contact page and we will get back to you as soon as possible.

Still have a question about your loan?
Contact us and we’ll be happy to help